Health
Congressional Newsletter
Monthly updates to Congress on RAND's work in health policy

JULY 2008 HOT TOPIC

Validating the Link Between Quality of Care Measures and Better Health-Related Quality of Life for Patients

doctor talking to patient at desk

The health care community and policymakers need to know that the measures used to determine quality of care are valid. One set of measures relates to the process of care—that is, how well and how appropriately health care providers care for patients, from taking medical histories to ordering laboratory tests. A better process should lead to better health-related quality of life outcomes, but because of analytical challenges, that link had never been clearly established. Now, however, the link has been validated by a team led by RAND researcher Katherine Kahn. The researchers overcame the previous analytical challenges by examining their data with a statistical approach used by econometricians but rarely used in health services or health policy work. The team analyzed the ambulatory care provided to 963 managed care patients with at least one chronic illness, looking for provider adherence to 120 process of care criteria. They then compared that information with the patients' self-reported health-related quality of life. The researchers found a statistically significant link between better physician process of care and better health-related quality of life outcomes for patients. Furthermore, the study helped resolve a troubling paradox from previous studies, which had found that, for severely ill people, better process of care was associated with worse outcomes. By accounting for the burden of illness, the researchers showed that the link between better process of care and better outcomes still holds true for seriously ill patients. The team's paper received the 2008 Eisenberg Award from Health Services Research. The award recognizes major achievements in improving patient safety and quality.

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Acupuncture Substitutes for Some Conventional Medicine, Potentially Reducing Health Care Costs

acupuncturist removes needles from back

Around 1 percent of the U.S. population turns to acupuncture to improve health. In recent years, utilization, spending, and research related to acupuncture have increased significantly. This healing tradition, which originated in China more than 2,000 years ago, is now recognized by the medical community as beneficial or potentially effective for a range of conditions, from controlling chemotherapy-induced nausea to treating addiction. Little is known, however, about how people actually use acupuncture in relation to conventional health care. Is acupuncture used in addition to conventional care, with the potential to increase health care costs, or is it a substitute, with the potential to decrease costs? The answers are of interest to insurers, health care practitioners, and policymakers. RAND researcher Andrew Dick was part of a team that examined utilization and expenditure patterns in medical and drug claims data on 17,970 people, including 1,688 acupuncture users, from a midsize metropolitan insurance company. The team found that acupuncture substituted for a range of services, including primary care, all outpatient services, pathology services, all surgery, and gastrointestinal medications. These relationships were documented at statistically significant levels. The study also suggested that acupuncture complements some therapies, particularly chiropractic and physical therapy and allergy services. These findings indicate that acupuncture expenditures may be offset through reductions in the use of possibly more expensive conventional medical services, thus countering insurance companies' fears of covering acupuncture because of increased costs. The researchers urge that these preliminary findings be verified with additional studies, including analyses with larger datasets, studies of how acupuncture affects patient health, and an evaluation of expenditure data to quantify the financial impact of acupuncture.

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Health System Reconstruction: Lessons for Future Nation-Building Operations

IMSuRT ambulance in Iran, courtesy of FEMA

Nation-building efforts cannot be successful unless adequate attention is paid to the population's health. This is the fundamental argument of a RAND study that examined attempts to rebuild public health and health care delivery systems following U.S. military deployments in seven countries over the past 60 years. The study shows that policymakers often fail to plan health reconstruction adequately or to provide sufficient infrastructure and resources. Several important lessons emerge from their case studies. (1) Health can have a significant, independent effect in nation-building efforts, helping to "win hearts and minds." In Japan, powdered skim milk improved the health of millions of schoolchildren and created reservoirs of goodwill toward the United States. In Iraq, failure to improve health conditions for the general population may have generated support for the insurgency. (2) Successful health system reconstruction includes effective planning, coordination, and leadership. Health reconstruction in Iraq has suffered from the lack of a lead actor, potentially resulting in duplicated efforts or wasted resources. (3) Measures of success in health reform should be linked to success in other sectors, such as power, transportation, and governance. Measures should link policy actions and donor interventions across all areas in which lack of progress carries the risk of reversing the recovery process—from political and security issues to economic and health recovery. (4) Health-sector reform needs to be sustainable, with responsibility passed to the country's health care providers and leaders. Countries such as Afghanistan that have weak national health capacities may never reach the point of sustainability. (5) Security is essential for all reconstruction, including health. Poor security in Iraq and Afghanistan continues to hamper reconstruction efforts.

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RESEARCHER PROFILE

Katherine L. Kahn

Katherine L. Kahn

Katherine L. Kahn, MD, is a Senior Natural Scientist at RAND, a practicing physician and Professor of Medicine at the UCLA School of Medicine, and Associate Division Chief of Research in the Division of General Internal Medicine and Health Services Research. Dr. Kahn's research includes measurement of quality of hospital-based and ambulatory care including structure, processes, and outcomes, with a special interest in the effect of health policies on quality of care. She has participated in and led many studies pertinent to the reliability and validity of quality of care measurement, her work spanning multiple diseases including cancer, rheumatoid arthritis, diabetes, ischemic heart disease, asthma/COPD, and dyspepsia.

Read more work by Dr. Kahn »


RAND CONGRESSIONAL RESOURCES STAFF

Lindsey Kozberg
Vice President, Office of External Affairs

Shirley Ruhe
Director, Office of Congressional Relations

Kristy Anderson
Health Legislative Analyst

RAND Office of Congressional Relations
(703) 413-1100 x5395


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